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Open M-F 8:00 AM - 6:30 PM

Location: Bedford, Euless, Hurst, TX

Privacy Policy

Privacy Policy for Freon's AC & Heating Co.

Effective Date of Changes: June 4th 2023.

Freon’s AC & Heating Co. ("we," "us," or "our") thank you for choosing our website, this Privacy Policy outlines how we collect, use, disclose and protect any personal data provided when accessing or using it. We take seriously our commitment to protecting the security of your information so please read it thoroughly so you understand our practices regarding your personal data.

Information We Collect

1.1 Personal Information

When visiting or using our website, we may collect any personal data you volunteer. This could include your name, email address, phone number and any additional data provided via contact forms, messaging apps/plugins or the registration process.

1.2 Usage Information

We may collect non-personal data related to your interaction with our website, including IP address, browser type, operating system version and any referring URLs and pages visited while browsing the site. We utilize Google Analytics to track this data so as to enhance user experience on our website.

Application of Information

2.1 Personal Information

Our HVAC repair and installation company may use the personal information that we receive from you in response to inquiries, service requests, appointments made with us as well as information provided about HVAC repair and installation services. In addition, this data could also be used for communicating with you, sending promotional offers as well as conducting surveys or research in order to enhance our services.

2.2 Usage Information

At our website, we use non-personal data collected through Google Analytics to gain an understanding of how our visitors use it, identify areas for enhancement and optimize performance - helping us tailor content and services better meet customer needs.

Disclosure of Information (NDA)

We may contract with third-party service providers such as website hosting companies and messaging app providers to assist us with managing and providing our services, but these providers will only have access to your personal data as needed and must maintain its confidentiality.

Legal Compliance and Protection We may disclose your personal data if required by law or responding to an official government request. In addition, we may use it in order to protect our rights, property and safety as well as those of others.

Data Security

We take reasonable precautions to secure the personal information we collect and store. However, please be aware that no method of transmission or storage via the internet can guarantee 100% protection of your personal information - however we take reasonable measures to secure it as much as possible to reduce unauthorized access, use, or disclosure.

Your Options

You have the right to review, update and delete any personal information we have gathered about you. If you would like to exercise any of these rights, please reach out using the information at the end of this Privacy Policy and we will respond in an acceptable timeframe.

Children's Privacy

Our website is not intended for children under 13 years of age, and we do not collect personal data from them knowingly. If you believe your child has provided information to us without your permission, please reach out and contact us as soon as possible; we will remove the record as quickly as possible from our records.

Changes to our Privacy Policy We reserve the right to amend or modify our Privacy Policy at any time, with any updates taking immediate effect upon posting it online. It is therefore a good idea to review it periodically so as to remain informed of how we collect, use, and protect your personal data.

Contact Us

Should you have any inquiries, concerns, or requests in regard to this Privacy Policy, please reach out. You can do so by emailing or calling us.

Freon’s AC & Heating Co.